Value Products Ltd & Your Data
Thank you for choosing to purchase from Value Products Ltd. We value the trust of our customers and strive to respect your privacy when handling data relating to the use of our websites and transactions performed on our websites.
This Policy describes how we collect personal data about you, the type of data we collect, how this data is used and how you, a valued customer, can control the use of your data by Value Products Ltd
What Data Do We Collect?
In order to process orders and ensure the best possible levels of service, we do collect certain personal and company information when you make a transaction. This includes but is not limited to the following:
- Your Title
- Your Name
- Your Company’s Name
- Your Delivery Address
- Your Payment Address
- Your Payment Details
- Your Email Address
- Your Telephone Number
- Browsing & Shopping Activities
How We Use Your Data
We will primarily use your data to:
- Keep you updated on the status of your order
- Fulfil delivery of your order
- Contact you if there is a query regarding your order
- Contact you in relation to product and / or website reviews
- Verify your identity or perform security and credit checks in relation to larger orders or orders placed via Purchase Order
- Assist with any customer queries
- Enable functionality of Apps relating to Value Products Ltd businesses
- Enable functionality of Reward Schemes
In addition, your data including Payment Address and Payment Details will be shared with reputable third party banking providers including Paypal in order to verify and authorise your payment card so your order can be processed. All third parties used to process payments are under strict obligation to ensure your personal information is kept private.
Use of Data for Marketing Purposes:
The privacy of your personal data is of the highest importance to us. We will not share your personal details to any company outside of the Value Products Ltd group of companies for the purposes of marketing Unless you have expressly requested not to receive promotional material from Value Products Ltd, we may use your personal information to provide you with other relevant offers and details of promotions relating to your transaction history. We may contact you in a number of ways including but not limited to:
These communications may or may not be under the Value Products brand that you have purchased from, but will still be owned by Value Products Ltd and it will supply products that may be of interest to you or your organisation.
How Safe Is My Data?
All Personal Data is stored on secure servers employing extensive security measures to ensure it remains fully protected at all times. All servers used for data storage are also physically secured and provided by reputable companies that meet the highest standards of security.
We do not store any payment card information on any of our own servers.
How Can I Control Use Of My Data
As a valued customer and in line with Data Protection Legislation, you have full control over your data and how it is used by Value Products Ltd.
To remove your data from email marketing:
Follow the “unsubscribe” link contained within all communications from Value Products Ltd
Email our Customer Services Team at firstname.lastname@example.org with “NO ESHOTS” as the email subject
To remove your data from Postal marketing:
Email our Customer Services Team at email@example.com with “NO MAIL” as the email subject
To remove your Data from Telephone marketing:
Email our Customer Services Team at firstname.lastname@example.org with “NO PHONE” as the email subject
To remove your Data from All marketing activity:
Email our Customer Services Team at email@example.com with “REMOVE” as the email subject
Cookies are small text files that are placed on your computer by websites that you visit. They are widely used in order to make websites work, or work more efficiently, as well as to provide information to the owners of the site.
No personal information is stored in the cookie that is issued by the site. The value stored in the cookie is an anonymous identifier, which is not linked to any other personal information you may give us during your visit. If you do not wish to receive these cookies you can easily and safely disable them in your browser, though doing so may affect the functionality of our website.
Updating Your Details:
Should any of the information you have provided to us change, please let us know the correct details by sending an email stating "Change Details" as the email subject, to firstname.lastname@example.org. Or by sending a letter to Value Products Ltd, Unit 3, 2 Lansdowne Crescent, Bournemouth, Dorset, BH1 1SA.
Sale of Business: